Return Policy
At Stickato, we strive to deliver the highest quality products. We hope you love your purchase, but if things don’t work out as planned, we’re here to help! You can return any item for a full refund or store credit within 30 days.
Start a Return
To initiate a return, please fill out our return form on our website or contact customer service at returns@stickato.com.
Conditions for Returns
Items must be unused and in their original packaging to be eligible for a return.
Damaged or Faulty Items
We carefully inspect all items before shipping. If you receive a damaged or faulty product, please contact us immediately at returns@stickato.com. We’ll discuss your options for an exchange or refund if the product is unavailable. We cover return shipping costs for damaged items.
Order Cancellations or Change Requests
If you need to cancel or change your order, please reach out to us as soon as possible at info@stickato.com. While we strive to ship quickly and can’t guarantee changes, we’ll do our best to accommodate your request!
Processing Time for Refunds
Once we receive your returned item, please allow 5-7 business days for processing your refund or exchange.
Customer Service Hours
Our customer service team is available during regular business hours. If you reach out outside of these hours, we'll do our absolute best to respond as quickly as possible! Thank you for your patience!